Frequently Asked Questions
Everything you need to know about our Hungarian skincare heritage and services.
What makes Omorovicza products unique?
Our products feature the Healing Concentrate™, a patented complex that delivers the therapeutic minerals of Budapest's thermal waters deep into the dermis for firmer, more supple, and younger-looking skin.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Delivery times vary by location, but most international orders arrive within 5-10 business days.
Are your products suitable for sensitive skin?
Many of our formulas are designed with sensitive skin in mind. We avoid synthetic fragrances and harsh parabens, focusing instead on natural ingredients and mineral-rich formulations.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and significantly unused to qualify for a full refund.
Are Omorovicza products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we commission third parties to do so.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can monitor your delivery's progress in real-time.